Description
REIN Part Number: AVZ0286
Brand: REIN Made in Italy
Quality: OEM
Warranty: 24 months
Internet: http://www.reinautomotive.com
Criteria
Length 70.85 mm
Width 67.8 mm
Material PU (Polyurethane)
Fitting Position Front Axle left and right
How To Tell It Needs Replacement
Bump stops provide a bottoming cushion on rough roads, limiting hydraulic damper travel to prevent suspension bottoming and damage. They also improve ride quality, softening harsh impacts. Replace them when installing new struts and shocks.
For the following vehicles - BMW
Vehicle kW HP cc Design
1 (E81) 116 i
Model year: until 12.2007
for vehicles with sports suspension, for vehicles with M-technology
More information
09.2007-12.2011 85 115 1596 Hatchback
1 (E81) 116 i
Model year: until 12.2007
for vehicles with sports suspension, for vehicles with M-technology
More information
03.2007-12.2011 90 122 1599 Hatchback
1 (E81) 118 d
Model year: until 12.2007
for vehicles with sports suspension, for vehicles with M-technology
More information
09.2006-12.2011 105 143 1995 Hatchback
1 (E81) 118 i
Model year: until 12.2007
for vehicles with sports suspension, for vehicles with M-technology
More information
09.2006-12.2011 105 143 1995 Hatchback
1 (E81) 120 d
Model year: until 12.2007
for vehicles with sports suspension, for vehicles with M-technology
More information
03.2007-12.2011 120 163 1995 Hatchback
1 (E81) 120 d
Model year: until 12.2007
for vehicles with sports suspension, for vehicles with M-technology
More information
03.2007-12.2011 130 177 1995 Hatchback
1 (E81) 120 i
Model year: until 12.2007
for vehicles with sports suspension, for vehicles with M-technology
More information
03.2007-12.2011 115 156 1995 Hatchback
1 (E81) 120 i
Model year: until 12.2007
for vehicles with sports suspension, for vehicles with M-technology
More information
03.2007-12.2011 120 163 1995 Hatchback
1 (E81) 120 i
Model year: until 12.2007
for vehicles with sports suspension, for vehicles with M-technology
More information
03.2007-09.2012 125 170 1995 Hatchback
1 (E81) 123 d
Model year: until 12.2007
for vehicles with sports suspension, for vehicles with M-technology
More information
03.2007-12.2011 150 204 1995 Hatchback
1 (E81) 130 i
Model year: until 12.2007
for vehicles with sports suspension, for vehicles with M-technology
More information
09.2006-12.2011 195 265 2996 Hatchback
1 (E87) 116 d
for vehicles with sports suspension, for vehicles with M-technology
More information
03.2009-06.2011 85 116 1995 Hatchback
1 (E87) 116 i
Engine Code: N45 B16 A
Model year: from 04.2005
for vehicles with sports suspension, for vehicles without M-technology
Engine Code: N45 B16 A
Suspension: for vehicles with sports suspension, for vehicles with M-technology
More information
06.2004-06.2011 85 115 1596 Hatchback
1 (E87) 116 i
for vehicles with sports suspension, for vehicles with M-technology
More information
09.2007-06.2011 90 122 1599 Hatchback
1 (E87) 116 i
for vehicles with sports suspension, for vehicles with M-technology
More information
01.2009-06.2011 90 122 1995 Hatchback
1 (E87) 118 d
Model year: from 04.2005
for vehicles with sports suspension, for vehicles without M-technology
More information
06.2004-02.2007 90 122 1995 Hatchback
1 (E87) 118 d
for vehicles with sports suspension, for vehicles with M-technology
More information
03.2007-06.2011 105 143 1995 Hatchback
1 (E87) 118 i
Model year: from 04.2005
for vehicles with sports suspension, for vehicles without M-technology
More information
07.2004-02.2007 95 129 1995 Hatchback
1 (E87) 118 i
for vehicles with sports suspension, for vehicles with M-technology
More information
10.2006-06.2011 100 136 1995 Hatchback
1 (E87) 118 i
for vehicles with sports suspension, for vehicles with M-technology
More information
09.2006-06.2011 105 143 1995 Hatchback
1 (E87) 118 i
for vehicles with sports suspension, for vehicles with M-technology
More information
03.2007-12.2007 125 170 1995 Hatchback
1 (E87) 120 d
for vehicles with sports suspension, for vehicles without M-technology
More information
05.2006-02.2007 115 156 1995 Hatchback
1 (E87) 120 d
Engine Code: N47 D20 A
for vehicles with sports suspension, for vehicles without M-technology
Engine Code: M47 D20 (204D4)
Model year: from 04.2005
Suspension: for vehicles with sports suspension, for vehicles without M-technology
More information
06.2004-06.2011 120 163 1995 Hatchback
1 (E87) 120 d
for vehicles with sports suspension, for vehicles with M-technology
More information
03.2007-10.2010 125 170 1995 Hatchback
1 (E87) 120 d
for vehicles with sports suspension, for vehicles with M-technology
More information
03.2007-06.2011 130 177 1995 Hatchback
1 (E87) 120 i
Model year: from 04.2005
for vehicles with sports suspension, for vehicles without M-technology
More information
06.2004-02.2007 110 150 1995 Hatchback
1 (E87) 120 i
for vehicles with sports suspension, for vehicles with M-technology
More information
03.2007-06.2011 115 156 1995 Hatchback
1 (E87) 120 i
for vehicles with sports suspension, for vehicles with M-technology
More information
03.2007-06.2011 120 163 1995 Hatchback
1 (E87) 120 i
for vehicles with sports suspension, for vehicles with M-technology
More information
03.2007-06.2011 125 170 1995 Hatchback
1 (E87) 123 d
for vehicles with sports suspension, for vehicles with M-technology
More information
03.2007-06.2011 150 204 1995 Hatchback
1 (E87) 130 i
for vehicles with sports suspension, for vehicles with M-technology
More information
03.2007-06.2011 190 258 2996 Hatchback
3 (E90) 316 d
for vehicles with M-technology
More information
07.2009-12.2011 85 116 1995 Saloon
3 (E90) 316 i
Engine Code: N45 B16 A
Model year: until 02.2007
for vehicles with standard suspension
Engine Code: N45 B16 AC, N45 B16 A
Suspension: for vehicles with M-technology
More information
09.2005-10.2011 85 115 1596 Saloon
3 (E90) 318 d
Model year: until 02.2007
for vehicles with standard suspension
More information
03.2005-08.2007 90 122 1995 Saloon
3 (E90) 318 d
for vehicles with M-technology
More information
09.2007-10.2011 100 136 1995 Saloon
3 (E90) 318 d
for vehicles with M-technology
More information
02.2007-10.2011 105 143 1995 Saloon
3 (E90) 318 i
Model year: until 02.2007
for vehicles with standard suspension
More information
09.2005-08.2007 95 129 1995 Saloon
3 (E90) 318 i
for vehicles with M-technology
More information
09.2007-10.2011 105 143 1995 Saloon
3 (E90) 320 d
for vehicles with M-technology
More information
12.2004-10.2011 120 163 1995 Saloon
3 (E90) 320 d
for vehicles with M-technology
More information
01.2007-12.2009 125 170 1995 Saloon
3 (E90) 320 d
for vehicles with M-technology
More information
09.2007-02.2010 130 177 1995 Saloon
3 (E90) 320 d
for vehicles with M-technology
More information
03.2010-10.2011 135 184 1995 Saloon
3 (E90) 320 d
for vehicles with M-technology
More information
12.2004-09.2007 110 150 1995 Saloon
3 (E90) 320 d
for vehicles with M-technology
More information
12.2004-09.2007 115 156 1995 Saloon
3 (E90) 320 i
Model year: until 02.2007
for vehicles with standard suspension
More information
12.2004-08.2007 110 150 1995 Saloon
3 (E90) 320 i
for vehicles with M-technology
More information
02.2007-12.2011 115 156 1995 Saloon
3 (E90) 320 i
for vehicles with M-technology
More information
09.2007-10.2011 125 170 1995 Saloon
3 (E90) 323 i
for vehicles with standard suspension
More information
09.2005-02.2007 130 177 2497 Saloon
3 (E90) 323 i
for vehicles with M-technology
More information
03.2007-12.2011 140 190 2497 Saloon
3 (E90) 325 d
Engine Code: M57 D30 (306D3)
Model year: until 02.2007
for vehicles with standard suspension
Engine Code: M57 D30 (306D3)
Suspension: for vehicles with M-technology
More information
09.2006-02.2010 145 197 2993 Saloon
3 (E90) 325 d
for vehicles with M-technology
More information
03.2010-10.2011 150 204 2993 Saloon
3 (E90) 325 i
for vehicles with M-technology
More information
12.2004-12.2011 160 218 2497 Saloon
3 (E90) 325 i
for vehicles with M-technology
More information
03.2007-12.2011 160 218 2996 Saloon
3 (E90) 330 d
Model year: until 02.2007
for vehicles with standard suspension
More information
09.2005-09.2008 170 231 2993 Saloon
3 (E90) 330 d
for vehicles with M-technology
More information
09.2008-10.2011 180 245 2993 Saloon
3 (E90) 330 i
Engine Code: N52 B30 A
Model year: until 02.2007
for vehicles with standard suspension
Engine Code: N52 B30 BF
Suspension: for vehicles with M-technology
More information
12.2004-10.2011 190 258 2996 Saloon
3 (E90) 330 i
for vehicles with M-technology
More information
09.2007-10.2011 200 272 2996 Saloon
3 (E90) 335 d
Engine Code: M57 D30 (306D5)
Model year: until 02.2007
for vehicles with standard suspension
Engine Code: M57 D30 (306D5)
Suspension: for vehicles with M-technology
More information
09.2006-12.2011 210 286 2993 Saloon
3 (E90) 335 i
for vehicles with M-technology
More information
09.2006-12.2011 225 306 2979 Saloon
3 Convertible (E93) 318 i
for vehicles with M-technology
More information
03.2010-12.2013 105 143 1995 Convertible
3 Convertible (E93) 320 d
for vehicles with M-technology
More information
03.2010-10.2013 135 184 1995 Convertible
3 Convertible (E93) 320 d
for vehicles with M-technology
More information
03.2008-02.2010 130 177 1995 Convertible
3 Convertible (E93) 320 i
for vehicles with M-technology
More information
03.2007-10.2013 125 170 1995 Convertible
3 Convertible (E93) 323 i
for vehicles with M-technology
More information
03.2007-09.2011 130 177 2497 Convertible
3 Convertible (E93) 325 d
for vehicles with M-technology
More information
09.2009-09.2013 150 204 2993 Convertible
3 Convertible (E93) 325 d
for vehicles with M-technology
More information
03.2007-12.2010 145 197 2993 Convertible
3 Convertible (E93) 325 i
for vehicles with M-technology
More information
03.2007-12.2013 160 218 2996 Convertible
3 Convertible (E93) 325 i
for vehicles with M-technology
More information
12.2006-02.2010 160 218 2497 Convertible
3 Convertible (E93) 330 d
for vehicles with M-technology
More information
01.2009-12.2013 180 245 2993 Convertible
3 Convertible (E93) 330 d
for vehicles with M-technology
More information
03.2007-12.2013 170 231 2993 Convertible
3 Convertible (E93) 330 i
for vehicles with M-technology
More information
03.2007-10.2013 200 272 2996 Convertible
3 Convertible (E93) 330 i
for vehicles with M-technology
More information
03.2007-02.2010 200 272 2996 Convertible
3 Convertible (E93) 330 i
for vehicles with M-technology
More information
03.2010-10.2013 190 258 2996 Convertible
3 Convertible (E93) 335 i
for vehicles with M-technology
More information
05.2006-10.2013 240 326 2979 Convertible
3 Convertible (E93) 335 i
for vehicles with M-technology
More information
12.2006-10.2013 225 306 2979 Convertible
3 Coupe (E92) 316 i
Engine Code: N43 B16 AA
for vehicles with sports suspension
Engine Code: N43 B16 AA
Suspension: for vehicles with M-technology
More information
09.2007-06.2013 90 122 1599 Coupe
3 Coupe (E92) 318 i
for vehicles with M-technology
More information
03.2010-12.2013 105 143 1995 Coupe
3 Coupe (E92) 320 d
for vehicles with sports suspension
More information
09.2006-02.2010 130 177 1995 Coupe
3 Coupe (E92) 320 d
for vehicles with M-technology
More information
03.2010-06.2013 135 184 1995 Coupe
3 Coupe (E92) 320 i
for vehicles with sports suspension
More information
01.2007-12.2013 120 163 1995 Coupe
3 Coupe (E92) 320 i
Engine Code: N43 B20 A
for vehicles with sports suspension
Engine Code: N43 B20 A
Suspension: for vehicles with M-technology
More information
03.2007-12.2013 125 170 1995 Coupe
3 Coupe (E92) 323 i
Engine Code: N52 B25 A
for vehicles with sports suspension
Engine Code: N52 B25 A
Suspension: for vehicles with M-technology
More information
06.2006-08.2008 130 177 2497 Coupe
3 Coupe (E92) 325 d
for vehicles with M-technology
More information
09.2009-12.2013 150 204 2993 Coupe
3 Coupe (E92) 325 d
for vehicles with sports suspension
More information
02.2007-02.2010 145 197 2993 Coupe
3 Coupe (E92) 325 i
for vehicles with sports suspension
More information
06.2006-02.2010 160 218 2497 Coupe
3 Coupe (E92) 325 i
Engine Code: N53 B30 A
for vehicles with sports suspension
Engine Code: N53 B30 A
Suspension: for vehicles with M-technology
More information
09.2007-06.2013 160 218 2996 Coupe
3 Coupe (E92) 330 d
Engine Code: N57 D30 A
for vehicles with sports suspension
Engine Code: N57 D30 A
Suspension: for vehicles with M-technology
More information
01.2009-12.2013 180 245 2993 Coupe
3 Coupe (E92) 330 d
for vehicles with sports suspension
More information
03.2006-08.2008 170 231 2993 Coupe
3 Coupe (E92) 330 i
for vehicles with sports suspension
More information
03.2010-06.2013 190 258 2996 Coupe
3 Coupe (E92) 330 i
for vehicles with sports suspension
More information
09.2006-02.2010 200 272 2996 Coupe
3 Coupe (E92) 330 i
Engine Code: N53 B30 A
for vehicles with sports suspension
Engine Code: N53 B30 A
Suspension: for vehicles with M-technology
More information
09.2007-06.2013 200 272 2996 Coupe
3 Coupe (E92) 335 d
for vehicles with sports suspension
More information
03.2006-03.2013 210 286 2993 Coupe
3 Coupe (E92) 335 i
Engine Code: N54 B30 A
for vehicles with sports suspension
Engine Code: N55 B30 A
Suspension: for vehicles with M-technology
More information
06.2006-06.2013 225 306 2979 Coupe
3 Coupe (E92) 335 i
Engine Code: N54 B30 A
for vehicles with sports suspension
Engine Code: N55 B30 A, N54 B30 A
Suspension: for vehicles with M-technology
More information
06.2006-06.2013 240 326 2979 Coupe
3 Touring (E91) 316 d
for vehicles with M-technology
More information
09.2009-06.2012 85 116 1995 Estate
3 Touring (E91) 318 d
for vehicles with M-technology
More information
09.2005-08.2007 90 122 1995 Estate
3 Touring (E91) 318 d
for vehicles with M-technology
More information
07.2007-06.2012 100 136 1995 Estate
3 Touring (E91) 318 d
for vehicles with M-technology
More information
09.2007-06.2012 105 143 1995 Estate
3 Touring (E91) 318 i
for vehicles with M-technology
More information
01.2006-08.2007 95 129 1995 Estate
3 Touring (E91) 318 i
for vehicles with M-technology
More information
09.2007-03.2012 100 136 1995 Estate
3 Touring (E91) 318 i
for vehicles with M-technology
More information
05.2007-05.2012 105 143 1995 Estate
3 Touring (E91) 320 d
for vehicles with M-technology
More information
12.2004-08.2007 110 150 1995 Estate
3 Touring (E91) 320 d
Engine Code: M47 D20 (204D4)
for vehicles with M-technology
More information
06.2005-06.2012 120 163 1995 Estate
3 Touring (E91) 320 d
for vehicles with M-technology
More information
02.2007-12.2010 130 177 1995 Estate
3 Touring (E91) 320 d
for vehicles with M-technology
More information
03.2010-05.2012 135 184 1995 Estate
3 Touring (E91) 320 i
for vehicles with M-technology
More information
09.2005-06.2012 110 150 1995 Estate
3 Touring (E91) 320 i
for vehicles with M-technology
More information
02.2007-12.2012 125 170 1995 Estate
3 Touring (E91) 323 i
for vehicles with M-technology
More information
04.2006-06.2007 130 177 2497 Estate
3 Touring (E91) 323 i
for vehicles with M-technology
More information
09.2006-07.2008 140 190 2497 Estate
3 Touring (E91) 325 d
for vehicles with M-technology
More information
09.2006-06.2012 145 197 2993 Estate
3 Touring (E91) 325 d
for vehicles with M-technology
More information
02.2010-06.2012 150 204 2993 Estate
3 Touring (E91) 325 i
for vehicles with M-technology
More information
12.2004-08.2008 160 218 2497 Estate
3 Touring (E91) 325 i
for vehicles with M-technology
More information
09.2007-06.2012 155 211 2996 Estate
3 Touring (E91) 325 i
for vehicles with M-technology
More information
09.2007-06.2012 160 218 2996 Estate
3 Touring (E91) 330 d
for vehicles with M-technology
More information
12.2004-08.2008 170 231 2993 Estate
3 Touring (E91) 330 d
for vehicles with M-technology
More information
02.2008-05.2012 180 245 2993 Estate
3 Touring (E91) 330 i
for vehicles with M-technology
More information
08.2005-08.2007 190 258 2996 Estate
3 Touring (E91) 330 i
for vehicles with M-technology
More information
09.2007-06.2012 200 272 2996 Estate
3 Touring (E91) 335 d
for vehicles with M-technology
More information
09.2006-06.2012 210 286 2993 Estate
3 Touring (E91) 335 i
for vehicles with M-technology
More information
09.2006-06.2012 225 306 2979 Estate
3 Touring (E91) 335 i
for vehicles with M-technology
More information
09.2006-06.2012 240 326 2979 Estate
For the following vehicles - Mini
Vehicle kW HP cc Design
MINI COUNTRYMAN (R60) Cooper
for vehicles without sports suspension
More information
08.2010-10.2016 90 122 1598 Estate
MINI COUNTRYMAN (R60) Cooper
for vehicles without sports suspension
More information
08.2010-10.2016 85 115 1598 Estate
MINI COUNTRYMAN (R60) Cooper D
for vehicles without sports suspension
More information
03.2011-10.2016 82 112 1995 Estate
MINI COUNTRYMAN (R60) Cooper D
for vehicles without sports suspension
More information
08.2010-10.2016 82 112 1598 Estate
MINI COUNTRYMAN (R60) Cooper D ALL4
for vehicles without sports suspension
More information
03.2011-10.2016 82 112 1995 Estate
MINI COUNTRYMAN (R60) Cooper D ALL4
for vehicles without sports suspension
More information
08.2010-10.2016 82 112 1598 Estate
MINI COUNTRYMAN (R60) Cooper S
for vehicles without sports suspension
More information
07.2014-10.2016 140 190 1598 Estate
MINI COUNTRYMAN (R60) Cooper S
for vehicles without sports suspension
More information
08.2010-10.2016 135 184 1598 Estate
MINI COUNTRYMAN (R60) Cooper S ALL4
for vehicles without sports suspension
More information
07.2014-10.2016 140 190 1598 Estate
MINI COUNTRYMAN (R60) Cooper S ALL4
for vehicles without sports suspension
More information
08.2010-10.2016 135 184 1598 Estate
MINI COUNTRYMAN (R60) Cooper S ALL4
for vehicles without sports suspension
More information
08.2010-10.2016 120 163 1598 Estate
MINI COUNTRYMAN (R60) Cooper SD
for vehicles without sports suspension
More information
03.2011-10.2016 105 143 1995 Estate
MINI COUNTRYMAN (R60) Cooper SD ALL4
for vehicles without sports suspension
More information
03.2011-10.2016 105 143 1995 Estate
MINI COUNTRYMAN (R60) Cooper SD ALL4
for vehicles without sports suspension
More information
03.2011-10.2016 100 136 1995 Estate
MINI COUNTRYMAN (R60) One
for vehicles without sports suspension
More information
08.2010-10.2016 72 98 1598 Estate
MINI COUNTRYMAN (R60) One D
for vehicles without sports suspension
More information
08.2010-10.2016 66 90 1598 Estate
MINI PACEMAN (R61) Cooper
for vehicles without sports suspension
More information
04.2012-09.2016 90 122 1598 Coupe
MINI PACEMAN (R61) Cooper ALL4
for vehicles without sports suspension
More information
07.2013-09.2016 90 122 1598 Coupe
MINI PACEMAN (R61) Cooper D
for vehicles without sports suspension
More information
07.2012-09.2016 82 112 1995 Coupe
MINI PACEMAN (R61) Cooper D
for vehicles without sports suspension
More information
04.2012-09.2016 82 112 1598 Coupe
MINI PACEMAN (R61) Cooper D ALL4
for vehicles without sports suspension
More information
04.2012-09.2016 82 112 1598 Coupe
MINI PACEMAN (R61) Cooper S
for vehicles without sports suspension
More information
07.2014-09.2016 140 190 1598 Coupe
MINI PACEMAN (R61) Cooper S
for vehicles without sports suspension
More information
11.2012-10.2016 135 184 1598 Coupe
MINI PACEMAN (R61) Cooper S ALL4
for vehicles without sports suspension
More information
03.2012-09.2016 135 184 1598 Coupe
The Rein Automotive line of OE-quality replacement parts was introduced to the NAFTA market in 2007.
In the automotive industry, the Rein Automotive name has quickly come to stand for quality and reliability.
The Rein Automotive program of OE-quality replacement parts includes a growing line of coolant hoses, a complete A/C program, plus a complete undercar program, including anti-vibration parts, suspension parts, axle boot kits, and wheel bearing & bearing kits for a wide range of European import applications.
With fitments for some of the world's finest automobiles, including Audi, BMW, Mercedes Benz, Mini, Porsche, Saab, Volkswagen, and Volvo - all Rein Automotive genuine replacement parts are guaranteed OE-quality.
For the widest coverage and deepest commitment to quality, service, and reliability, warehouse distributors and professional repair technicians alike are requesting a new leader in OE-quality replacement parts by name - Rein Automotive.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
WHAT can be returned?
Any product may be returned for a refund, store credit or replacement with the exception of all electrical products.
If you wish to return a product that does not fit your vehicle and you feel that there is an error in our listing, please contact our Customer Service Department to obtain an RMA number. We will investigate the cause of the fitment problem and will make any corrections that are needed. In the event that we find an error on our website or on behalf of a V1 employee, we will provide a label for your return. All products must be new, unused and must be in the original packaging, including labeling, manuals, hardware etc.
Replacement orders will be shipped only to the address used on the original order. Shipping Charges are non-refundable.
Customers are responsible for checking the product is suitable for their vehicle by either supplying the complete and correct VIN so that we may confirm the fitment or if they do not wish to supply the VIN, they must advise us of this so as to not hold up your order. Please note that it becomes the responsibility of the customer to pay the return costs of the product if it is found to be incorrect without supplying the VIN.
WHEN do items need to be returned by?
V1 VEHICLE PARTS LIMITED will accept returns for unused products that are normally stocked within 30 days from the time that the order was shipped. The refund is to the original payment method used. The customer is responsible for the return shipping costs and fees. All new/unused products must be new, unused and must be in the original packaging, including labeling, manuals, hardware etc. A restocking fee of 20% may be applied to any returned item that is not regularly stocked, or any order returned after 30 days.
Please contact our Customer Service Department to request an RMA number. Returns on non-stocking items are subject to a restocking fee of 20%.
WHERE do items need to be returned to?
Please return to;
V1 VEHICLE PARTS LIMITED
P.O. Box 407
Silverdale, 0944
Auckland
NEW ZEALAND
HOW do customers return items?
What type of return will you be making?
- New or Unused Product (RMA is required)
- Application or Product Fitment Error (RMA is required)
- Product Warranty (RMA is required)
Please print and complete the RMA form in its entirety and ensure that the form is legible.
Please ensure that the RMA is included with your return and please write the RMA number on the outside of the package.
Please ensure that the contents is sufficiently packed in order to avoid damage.
Please ensure that you have tracking details for your return.
SHIPPING for returns?
Unless the error is ours, original shipping costs are non-refundable and the buyer is responsible for return shipping charges.
CREDIT for returns?
Refunds will be processed to the original payment method used or to an in store credit.
Packing materials?
All products must be new, unused, undamaged and must be in the original packaging, including labeling, manuals, hardware etc.